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How to Choose a Moving Company and Not Regret Later

I am quite sure you don't want to sleep on a ripped mattress with a scratched headboard, or watch your brand new LCD with half of the screen broken at the end of your relocation. Also, missing your grandmother's jewelry or some valuable pictures by the time your movers are gone doesn't exactly fit your plans. And, finally, having to negotiate till the morning to get your prescription medicine back in return of a cash payment twice as high as quoted before your move is never good for your blood pressure and overall well-being.

All this can be avoided by following couple very simple steps. All it takes is to spend more than two minutes of your time before choosing your mover. Did you buy your furniture after three minutes of consideration? If not, why would you choose to risk with all of your property by hiring a moving company which might use day labor, yet sounds very promising on the phone?

Below you will find several tips on how to choose your mover responsibly and not to fall for a moving company that will tear down your house and make you regret you decided to move in the first place.

  • First impression still counts: this is a very basic and straight forward advice, but do not go with a mover that sounds rude on the phone. After all, chances are you will have to spend most of the day, if not all day, with him, and you have to feel comfortable. Moving is stressful enough already, and there is no need to complicate your life even more by dealing with a rude and impatient crew, especially when there are lots of better options out there.
  • Make sure all your questions are answered with patience and depth level you want: as you probably heard countless times from your professors in a college, there are no stupid questions. Make sure every of them are responded to in a polite and informative manner. This is a good indicator not only of your mover's expertise, but also gives an idea on their way of dealing with the customers.
  • Get three to four moving quotes: talk to 3 -4 moving companies before making a decision. Do not overdo it talking to every mover in town, but also do not hire your movers without having 3 or 4 estimates. 3/4 is a good number to make an informed decision.
  • Do not fall for the lowest price: this will sound very banal, but if something sounds too good to be true, it is! There might be additional charges, the level of moving services might be off - there can be many reasons for a low price. Remember: as with any good or service, there are different fixed and variable costs associated with maintaining a good level of service and customer satisfaction, and do not expect to receive a top notch service for pennies. After all, you get what you pay for.
  • Choose a moving company with a price which falls between the highest and lowest ones: this way, you will not be overpaying, but also can expect good level of moving service.
  • Avoid movers on Craigslist: although Craigslist is a very informative and helpful resource, if possible, stay away from people who advertise their moving service there. I find many people who have been fired from reputable moving companies advertising on Craigslist, and believe me, you do not want them in your house.
  • A website can be a very good indicator of whom you are dealing with: the website has to be informative, good looking and professional, with good wording and to answer most of your questions without even speaking to a representative. A rule of thumb is that if a "company" does not maintain a proper website at this age and time, they do not take their business, and most likely, their customers as well, seriously.
  • Make sure you compare apples to apples: there are different pricing structures out there. In most states, it is illegal to offer a flat rate for local moves. If you get one, make sure they outline every single charge, or get a contract (or an email) stating all the charges, surcharges, fees and taxes. Same thing with the hourly rate: lowest hourly rate does not mean the lowest price at the end of the move. Make sure you understand your mover's policy on packing supplies (such as shrink wrap and blankets to protect your furniture), gas and fuel surcharges, and overtime rates. Also, keep in mind that your moving cost can be higher with a mover who charges $50/hr but is much slower than a company that charges $80/hr but is much more experienced and works faster and more efficiently.

In conclusion, simply use your common sense. Do not use the cheapest moving company. In this case, you might be better off just renting a moving truck and doing it yourself. Make sure you feel comfortable with the person you talk to. And if you use your common sense, are well prepared for your moving day and stay positive, chances are your moving experience will be much brighter than you could have expected.

Milestone Relocation Solutions is a trusted moving company serving all major cities in the US. If you are looking for movers in Atlanta, Washington movers, movers in Charlotte, movers in Raleigh, NC, or a mover in any other city, contact us and get a free, no obligation moving quote.

Go Back

  • Milestone Relocation Announces $199 Moving Special

    $199 Moving Special

    $199 Moving Special includes 2 professional movers with a moving truck, all the professional equipment and labor for up to 2 hours.

  • Milestone Is to Create 40-90 Jobs in 2011

    Milestone Is to Create 40-90 Jobs in 2011

    January 04, 2011 -- Milestone Relocation Solutions, a national household goods moving company, announced today of its plans to hire between 20 and 30 new crews in the states of Florida, Georgia and Washington DC in 2011.

  • Milestone Relocation Solutions Launches a New Website

    Milestone Is to Create 40-90 Jobs in 2011

    February 02, 2011 – Milestone Relocation Solutions™, a national household goods moving company, launches a new updated website, which is easier to navigate and allows moving customers to find relevant information quicker and easier.

We are commited to providing excellent overall moving experience to our customers. We have highly knowledgeable moving consultants to answer all your questions before your move; dispatchers that are available on your move day; and in case something goes wrong, we will always be here to address any issues that may have appeared.

GET YOUR FREE
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CALL 713.533.8976, OR FREE ONLINE QUOTE

Customer Testimonials Face

Movers were professional and kind. They protected boxes marked fragile and wrapped large furniture. Overall they handled all my items with care. Richard Gordon was accurate with my cost and communicated well with me. I will use them again if needed. Several large pieces of furniture were placed where I needed them. Nothing was broken or harmed. quotes

Kim B.

Customer Testimonials Face

Milestone Relocation Solutions were fantastic!!! They were quick, efficient and kind! The pace was fast! They made sure that all items / furniture were wrapped so there would be no damages! I look forward using the in the future. Very fair priced and so fast! GREAT! Fantastic - Efficient! quotes

Samantha S.

Customer Testimonials Face

Customer service was knowledgeable and friendly. Perfect move from a three story house with very heavy furniture. Guys arrived on time and ready to go. They worked diligently, constantly moving. Absolutely No hidden fees. The price I was quoted was the price I paid. Everything was handled with care. Would definitely use them again and refer them to anyone needing help moving! quotes

Lisa N

Customer Testimonials Face

What a great company and service team. I stumbled across them searching for movers. I've used them 4 times so far for moving. One of my moves were sudden and they were able to fit me right in with no problems. I would refer them to anyone. One of the best moving experience I've had in a log time. From the office staff to the actual movers, all presented great customer service. quotes

Kesha H

Customer Testimonials Face

My boyfriend and I needed some help moving at the last minute. I contacted Milestone and they gave me all of the details. Once they arrived, they loaded our items in less than 30 minutes. I was impressed by their work performance. They were able to get us moved under the two hour mark. They were very professional every step of the way. I would recommend them to anyone. quotes

Ashley G

Customer Testimonials Face

Milestone did a great job at helping my wife and I with our local move. The move was from an apartment building to a house. They arrived early and were quick with moving everything. They protected the furniture well and were professional. I would use them again in a heartbeat. I have already recommended them to my friends quotes

Anthony B

Customer Testimonials Face

I just wanted to take a minute to thank you and your company for the awesome job your guys did today. We never could have moved my son's things down four flights of stairs alone. Your guys were pro's at it. They were very courteous and professional. They worked very hard and it was a pleasure to have them. They set a fine example for your company and I will recommend them to anyone that I know that needs a moving company. quotes

Barb

Customer Testimonials Face

I appreciated the professionalism, prompt follow-up, flexibility, attention to detail and mostly the integrity of Milestone Relocation Services. On top of this, they are competitively priced. I have used them more than once and have referred them to friends who in turn, have used their services. Give them a try if you are looking for a mover to provide you peace of mind without breaking your pockets, Milestone will deliver! quotes

June Grant

Customer Testimonials Face

Very well done! Very nice guys and very helpful! Thank you very much! quotes

Karen Michelle

Customer Testimonials Face

Jim,
Everything went well and we are very pleased with the service received. It was hassle free and the movers were extremly professional.

Thanks again,
Katie quotes

Katie

Customer Testimonials Face

Kudos for the job well done: on time, careful, efficient and affordable. Office assistance was top notch as well. Overall, very impressed! quotes

Leah Lopez

Customer Testimonials Face

The two gentlemen that moved us could not have been better. They were professional, on time, courteous, thoughtful and extra careful. I had expectations and they exceeded my expectations. They knew exactly what they were doing and their expertise showed. At the end of the day I hugged them good-bye. Definitely use this company when considering your next move. They make it simple and easy which is exactly what you need at moving time. quotes

S. Ames

Customer Testimonials Face

The guys at Milestone were good at their jobs. They scouted the place before the move and then had a plan for getting it together. They were timely and kept everything organized. Well priced, too. quotes

Chris Voss

Customer Testimonials Face

I just wanted to say thanks again! The gentlemen that facilitated the move did an excellent job. It is rare as a consumer to receive such superb service. Although, I did thank them personally, please convey the message again! quotes

Cawan L Jenkins

Houston Movers
Milestone Relocation Solutions
Houston Movers

USDOT: 1975023 MC: 698596

9550 W Wingfoot Rd

Houston, TX 77041

Phone: 713.533.8976

Fax: 855.845.1530

www.MilestoneRelocation.com/houston

Email: info@milestonerelocation.com

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