How to Choose a Moving Company and Not Regret Later

I am quite sure you don't want to sleep on a ripped mattress with a scratched headboard, or watch your brand new LCD with half of the screen broken at the end of your relocation. Also, missing your grandmother's jewelry or some valuable pictures by the time your movers are gone doesn't exactly fit your plans. And, finally, having to negotiate till the morning to get your prescription medicine back in return of a cash payment twice as high as quoted before your move is never good for your blood pressure and overall well-being.

All this can be avoided by following couple very simple steps. All it takes is to spend more than two minutes of your time before choosing your mover. Did you buy your furniture after three minutes of consideration? If not, why would you choose to risk with all of your property by hiring a moving company which might use day labor, yet sounds very promising on the phone?

Below you will find several tips on how to choose your mover responsibly and not to fall for a moving company that will tear down your house and make you regret you decided to move in the first place.

First impression still counts: this is a very basic and straight forward advice, but do not go with a mover that sounds rude on the phone. After all, chances are you will have to spend most of the day, if not all day, with him, and you have to feel comfortable. Moving is stressful enough already, and there is no need to complicate your life even more by dealing with a rude and impatient crew, especially when there are lots of better options out there.
Make sure all your questions are answered with patience and depth level you want: as you probably heard countless times from your professors in a college, there are no stupid questions. Make sure every of them are responded to in a polite and informative manner. This is a good indicator not only of your mover's expertise, but also gives an idea on their way of dealing with the customers.
Get three to four moving quotes: talk to 3 -4 moving companies before making a decision. Do not overdo it talking to every mover in town, but also do not hire your movers without having 3 or 4 estimates. 3/4 is a good number to make an informed decision.
Do not fall for the lowest price: this will sound very banal, but if something sounds too good to be true, it is! There might be additional charges, the level of moving services might be off - there can be many reasons for a low price. Remember: as with any good or service, there are different fixed and variable costs associated with maintaining a good level of service and customer satisfaction, and do not expect to receive a top notch service for pennies. After all, you get what you pay for.
Choose a moving company with a price which falls between the highest and lowest ones: this way, you will not be overpaying, but also can expect good level of moving service.
Avoid movers on Craigslist: although Craigslist is a very informative and helpful resource, if possible, stay away from people who advertise their moving service there. I find many people who have been fired from reputable moving companies advertising on Craigslist, and believe me, you do not want them in your house.
A website can be a very good indicator of whom you are dealing with: the website has to be informative, good looking and professional, with good wording and to answer most of your questions without even speaking to a representative. A rule of thumb is that if a "company" does not maintain a proper website at this age and time, they do not take their business, and most likely, their customers as well, seriously.
Make sure you compare apples to apples: there are different pricing structures out there. In most states, it is illegal to offer a flat rate for local moves. If you get one, make sure they outline every single charge, or get a contract (or an email) stating all the charges, surcharges, fees and taxes. Same thing with the hourly rate: lowest hourly rate does not mean the lowest price at the end of the move. Make sure you understand your mover's policy on packing supplies (such as shrink wrap and blankets to protect your furniture), gas and fuel surcharges, and overtime rates. Also, keep in mind that your moving cost can be higher with a mover who charges $50/hr but is much slower than a company that charges $80/hr but is much more experienced and works faster and more efficiently.

In conclusion, simply use your common sense. Do not use the cheapest moving company. In this case, you might be better off just renting a moving truck and doing it yourself. Make sure you feel comfortable with the person you talk to. And if you use your common sense, are well prepared for your moving day and stay positive, chances are your moving experience will be much brighter than you could have expected.

Milestone Relocation Solutions is a trusted moving company serving all major cities in the US. If you are looking for movers in Atlanta, Washington movers, movers in Charlotte, movers in Raleigh, NC, or a mover in any other city, contact us and get a free, no obligation moving quote.

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We are commited to providing excellent overall moving experience to our customers. We have highly knowledgeable moving consultants to answer all your questions before your move; dispatchers that are available on your move day; and in case something goes wrong, we will always be here to address any issues that may have appeared.

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I searched for weeks to find a trustworthy moving company with an affordable price. I did not want to pay hundreds of dollars when I just purchased my new house. The movers were fast and efficient. They were able to get everything moved from a 1 bedroom on the 2nd floor, to a house that was 10 min away, in just under 3 hours. This was pretty impressive to me. I was glad that I did not have to pay for the extra hour. Everything arrived safely with no damage. The movers were very polite, professional, and courteous. quot

Hannah

After pricing several other moving companies we were referred to Milestone by a friend. Their estimate came in way below the competition and at first I was skeptical. On moving day the guys were about an hour late but after talking to them we realized they had a truck breakdown and needed to scramble to get a second truck. They made up the time because they brought 2 trucks instead of 1 and it made the packing and transport quicker. The movers were great; friendly, professional and speedy. At the end of the day and after everything was done they sat down with me and reviewed everything to ensure satisfaction. The final price was exactly what was estimated and no surprises. I would definitely recommend Milestone to a friend. quot

Erik G

I used Milestone to move my son's fourth floor apartment with No elevator. I felt terrible that they had to maneuver all those stairs, but those guys were excellent. They were very professional and worked harder than anyone I have ever seen. Jim gave me the best price, and I just can't say enough about the guys that did the work. I will use them again if I have a moving need. quot

Barbara

Ivan and His partner were very efficient and good movers. Would recommend to Someone else definitely. quot

Andrew Paterson

Company was able to process my request at the last minute!! The day before my move at that!! The movers were on time and knew what they were doing!! They moved my belongings 75 miles, loaded and unloaded all within the 3 hour time constraint that I reserved!! I just sat back and watched ....I didn't break a sweat and I'm very happy about that ....I will be using this company for my next move. Thanks a ton quot

Leslye Burton

Rich,

Just wanted to let you know the move went well. Your staff worked hard, arrived on time, kept me in contact and got everything done timely.

Thanks. quot

Harve S.

I have been meaning to write to you ever since I moved a month ago, though things have been kind of crazy. What I wanted to tell you is what a fantastic job your team did for me. What they did for me was really heroic, and almost impossible. I think they must've worked in 36 hours on my move, and only a third of that in transit. I don't know when they got any sleep.

As you know, my move was very complicated, with four stops involved. Somehow they manage to get everything to the right place, and nothing was broken. Their attention to detail, and care in preparing items for the move, was like nothing I have ever seen in movers before. At times they seem to know more about what I wanted than I did--even though they were doing all the work, I was exhausted!

I am grateful to you for sending me such incredible people to work with, and I can't recommend them enough to others. Please give them my best. quot

Susan Solomon

My experience with Milestone was highly rewarding. Great people to work with, more than fair prices. Should I need movers again, you are the first on my list. quot

Steven J.

Milestone relocation solutions helped me move this past Sunday and they were great. I had two guys and they were awesome, everything was moved in a timely manner, they were professional and they took good care of my stuff. The price was pretty great, better than other places I called. I'd recommend them to anyone!! quot

Kristi K.

We were thoroughly impressed with our experience with Milestone Relocation Solutions. They were on-time, friendly, and efficient. They made our move so much easier. quot

Ashley B

The move went very smoothly. Only took 3 hours and they were very professional! Recommending to my friends. quot

Maggie Purcell

It was a very positive experience using Milestone Relocation Solutions. Everyone was timely and friendly. It was a hot day and yet everyone worked hard. All my items were handled with care and moved to my new home in great shape. It took a lot of stress out of the moving process. quot

Ann Carlock

We had a great experience with Milestone! We googled local moving companies and happened to run across them- so glad we did. They were priced better than all 3 other companies we called and we thought the movers did a great job. We will definitely use them again in the future and will be referring them to anyone we run across that needs movers. quot

Britney F.

We recently contacted Milestone to move some very heavy pieces of furniture from an apt to our home. Mike and Booby were very professional and careful! Mike called the night before to confirm locations and times. They were on time, polite and very careful with our belongings. We will use them again for any future moves. Thanks again, Mike and Bobby, for handling our move. quot

Kathy Peet

Please pass along my comments to the appropriate parties. I was completely satisfied with my experience. The moving crew (Sean and I'm afraid I do not remember the other young man's name) was courteous, efficient, and took very good care of my furnishings. I would definitely use Milestone again. Kudos and my thanks to the moving crew! quot

Alan O'Neal

I wanted to send you and email to let you know how pleased we were with Milestone Relocation. Your movers were polite, efficient and professional. I appreciate your timely responses to all my emails. I will recommend your company to anyone looking for a moving company. Thanks! quot

Beth

Your guys were on time, they worked hard and effeciently. They were friendly and took good care of my property during the move. They made it easy and enjoyable. quot

Galio Gurdian